eMates

Email a Prisoner

A one-stop shop to efficient, secure communication for inmates, their families and friends, legal professionals and more!

Our Services

The eMates App

Get it now!

Enjoy secure and efficient communication with your loved ones on the go by downloading our free app today!

Mobile and tablet screens showing the eMates app video call interface

eMates Services

Messaging

You can send messages to someone in any UK establishment. The messaging service is safe, secure, quicker and cheaper than the postal service. In addition, you can request a reply from your contact and send up to 4 x photos* per message.

*Participating establishments only.

Video Sessions

Video Sessions are available in all secure establishments in Scotland. This is not to replace in person visits, but to increase face to face communication, which greatly contributes to prison reform and mental wellbeing.

Other Services

Secure Payment Services illustration showing money transfers

Secure payment services (SPS)

Send money to someone in five secure establishments, quickly and securely.

Person using mobile phone for cost-effective calling

FoneSavvy

No hidden costs, just lower charges that split the cost between yourself and your caller.

"My Nephew has been released after 12 months in prison and I wanted to say. Thank You for this great service. It has made the world of difference to our family. We have really felt that we could keep in touch easily, rather than waiting for limited time out of the cell for a call on a public phone. Thank you!"

"[eMates] gave the whole family, who are all over the country, the opportunity to keep in touch with our relative and support him... Thank you for this invaluable service that kept us in touch through a very difficult period. I hope [this review] will give comfort and confidence to other parents, relatives etc when it feels like nothing is going to plan."

"I have made use of your service to stay in contact with a close friend who was incarcerated and found your service very easy to use and invaluable."