Latest News 27/08/15 -

Email a Prisoner Service to commence at HMP Swinfen Hall on the 14th of September 2015.

18/08/15 -

Due to technical issues HMP Liverpool have asked us to suspend the reply service until further notice. Please accept their apologies for the inconvenience caused to you and your recipient.  We will update you when we have more information from the establishment.

29/07/15 -

 Coming Soon – Reply Service At HMP Ranby

23/07/15 -

Charges for the Reply Service will increase by 5p on the 1st August 2015. This is due to additional equipment being required to run the Service at the establishments. We hope all our customers understand that this is necessary and we will endeavour to keep costs to a minimum.

10/07/15 - HMP Lincoln are now live with the reply service. 17/03/15 -

 Coming Soon – Reply Service At HMP Dartmoor 

02/02/15 -

HMP Kilmarnock is the first prison in the UK to run a completely electronic service with secure messages and responses via touch screen kiosks.  All messages are paid for by the sender and so there is no cost to the taxpayer.  “Enhanced contact with friends and family is known to improve the chances of a prisoners’ rehabilitation and these steps will go a long way to improving their prospects” said Derek Jones, the founder of PTS.

14/01/15 -

We are checking  the formats of NOMS numbers, if the system asks you to check the number please clarify this with your recipient.  Thank you.


Welcome to Emailaprisoner

Email a Prisoner has the following goals:    

To help family & friends communicate easily and frequently with prisoners.  

To reduce thoughts of self-harm/suicide through increased communication.   

To assist prisoners in preparation for release with multiple partner agencies. 

Click here to view a short video

Communication is a major factor in prison life and the lack of it can have horrendous consequences. Email a Prisoner offers a quick, efficient, secure alternative method of communication for prisoners their families, friends, legal professionals and related organisations -  meaning prisoners can receive more frequent and varied communication. Documentation continually states prisoners who are able to maintain family ties are 6 times less likely to re-offend.

Also available via Unilink Technology Services:

Secure Payment Services : Email a Detainee : Patient Mail

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