Need Help?
Need help with eMates? There are a couple of quick ways to find the answer to your enquiry:
🤖 Ask JennyAI – Our virtual assistant is available when you are signed in and can help answer common questions about eMates.
❓ Check the FAQs – You’ll find helpful guidance on using eMates and troubleshooting common issues.
Still need help?
If JennyAI or the FAQs haven't answered your enquiry, please get in touch using the contact details below. Providing as much information as possible will help us resolve your enquiry more efficiently.
Our standard office hours are 9:00am to 4:00pm (UK time), Monday to Friday. Our telephone lines are open from 9:00am to 3:00pm (UK time).
Outside of these hours, please email us and we will respond within 3 working days.
Tel: 03333 44 18 16
Email: uk@emates.com
